Air & Ocean Freight Forwarder Representative

• Coordination and Planning:

We're looking for a highly motivated individual to work in our international department handling and managing both air & ocean shipments for customer and Interational agents. Must be able to work in a team environment arranging transportation from origin to destination, including selecting the most suitable mode of transport (air, sea, rail, or road) and route. Scheduling cargo space on ships, planes, or trucks. Negotiating rates and booking transportation services. Consolidating and deconsolidating shipments to optimize transportation and reduce costs.

• Documentation and Customs Clearance:

Preparing and managing shipping documents, such as commercial invoices, packing lists, and certificates of origin. Facilitating customs clearance by ensuring compliance with regulations and providing necessary documentation.

• Customer Service and Communication:

Communicating with clients, carriers, and other agencies to coordinate shipments. Providing real-time updates on shipment status and estimated arrival times. Addressing customer inquiries and resolving issues related to shipments.

• Risk Management:

Assessing and mitigating potential risks associated with shipping, such as delays, damage, or loss of goods. Providing insurance options and contingency plans to address any issues during transit.

· Other Duties:

Work closely with Operations to ensure proper handling of customer's freight and documentation. Must have strong computer and organization skills, must be able to work promptly and efficiently on MS Office, Outlook, and QuickBooks. Assume other duties and responsibilities required or assigned by upper-management.

· Requirements

Strong customer service skills in logistics field.
Good phone etiquette.
Ability to multi-task.
Consistent attendance history at previous jobs.
Bilingual (Spanish is a plus).
Documentation knowledge.

Job Types: Full-time, Contract

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• Do you know how to drive a forklift?

Education:

• Bachelor's (Preferred)

Experience:

• Freight Forwarding: 2 years (Required)
• Air & Ocean Import and Export: 2 years (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Saginaw, TX 76131 (Required)

Work Location: In person